Organisational Culture Alignment

Our Cultural Alignment process, utilising a researched and benchmarked Culture measurement tool, provides an easily understandable and measurable picture of how stakeholders view the current culture and how they would like the culture to be. The process is simple and easy to administer, comprising of on-line confidential questionnaires and it is carried out before we start our other work.

It provides:

• Measures of behaviours, at the ME, WE and US levels
• In addition to an overall measure of the organisation’s culture, an opportunity for subgroups to also be identified and measured
• The opportunity for a dialogue about culture, values and behaviour
• An inclusive process that gains 'buy in' on the necessity for change - establishes engagement at a root cause level
• Objective evidence of the need for the Personal, Leadership and Organisation alignment processes
• The opportunity to re-measure at a future point the culture transformation

The Cultural Alignment results are fed back to the leadership team at an early stage, reinforced during Investment in Excellence Phase Two, and incorporated into the Blueprint, Organisation Alignment process. The cultural measurement would be administered again 12-18 months after the start of a project to guage how the transformation processes have impacted on the organisation.

LINKING CULTURE AND PERFORMANCE

A study by Kotter and Heskett of 207 top firms over an 11-year period demonstrates the impact of culture on performance. The performance differences between a Constructive or Adaptive Culture (encouraging achievement, self-actualisation and openness) and a Defensive or Unadaptive Culture (maintaining bureaucracy, dependence and punishment) was staggering on the key indices of Revenue, Share Price and Net Income over the period, as the following diagram shows.

This study supports the case for wanting a constructive culture. The Pacific Institute’s track record shows that its processes, when systemically applied, cause organisations and communities to become more constructive or adaptive.

For more detailed information, contact The Pacific Institute or your Pacific Institute contact person.